GDPR, hIPPA AND popia.

General Data Protection Regulation (GDPR)

We connect people across organizations, around the World and to every application in the Cloud, therefore security and compliance is of utmost importance to our clients.

CloudINX places great importance on GDPR and POPIA regulations, which came into effect on May 25, 2018, as they protect individuals' right to personal data and privacy. As a global service provider, we have implemented strict GDPR-compliant security policies to ensure the highest level of security for our clients. We adhere to internationally recognized security procedures and standards that focus on people, processes, and technology. We have implemented precise controls for our partner network and data center providers, including measures for the physical security of assets used for storing or accessing information. Our security measures are designed to meet the guidelines of these regulations, providing our clients with peace of mind that their data is protected..

.Who does the GDPR affect?

The General Data Protection Regulation (GDPR) applies to not only organizations located within the EU, but also those outside of the EU if they offer goods or services to, or monitor the behavior of EU data subjects.

. What are the penalties for non-compliance?

Organizations that breach GDPR rules may be fined up to 4% of their annual global turnover or €20 Million, whichever is higher. It is worth noting that both data controllers and processors are subject to these rules. This means that data processors may be directly liable in some cases, such as in the event of a data security breach. Data subjects may also hold both controllers and processors responsible if the controller is at fault.

. What constitutes personal data?

Personal data refers to any information that can be used to identify a person, either directly or indirectly. This includes but is not limited to a person's name, photo, email address, bank details, posts on social media, medical records, or computer IP address.

. How does CloudINX comply with GDPR??

Our clients trust us because we have a strong data privacy framework in place, which is a crucial aspect of our company's success. Our framework ensures that we comply with all the current privacy and data protection legislation, and encourages the use of best data handling practices. As a telecommunications service provider, we abide by the ePrivacy Directive, which is the directive on privacy and electronic communications, as well as strict country-specific telecommunication regulations. In some cases, these regulations may override GDPR. At CloudINX, we use advanced technology to secure the data that we handle on behalf of our clients. We are further enhancing our data security by implementing more specific policies, procedures, and processes that are certified to meet the highest industry standards for data security.

.How does CloudINX carry out key technical aspects of GDPR, such as ‘privacy by design’ or data privacy impact assessments (DPIA)??

CloudINX performs data privacy impact assessments on all aspects of its operations, including both internal processes and customer-facing solutions. To ensure privacy by design, CloudINX uses governance mechanisms such as architecture boards, and considers it a crucial milestone at the beginning of every project.

.Can my solution or service from CloudINX be tailored for my organization’s GDPR compliance needs?

Yes, CloudINX can tailor any service to suit the specific needs of their clients and ensure GDPR compliance. We offer various cybersecurity products that can help customers achieve a high level of cybersecurity maturity, leading to GDPR compliance.

. How can I request personal data protection support from CloudINX?

If you need support for personal data protection from CloudINX, we can provide customized services to meet your specific GDPR compliance requirements. Our range of cyber security tools can help you achieve high levels of cyber security maturity, which in turn will ensure that you comply with GDPR regulations.

.How does CloudINX comply with GDPR?

Our clients trust us to handle their data because data privacy is a critical part of our company's success. We follow all applicable privacy and data protection laws and have established strong data handling practices to ensure compliance. As a telecommunications service provider, we also comply with the ePrivacy Directive and country-specific telecommunication regulations, which may take precedence over GDPR in some cases. To protect the data we handle on behalf of our clients, we use state-of-the-art technology and are constantly working to improve our data security policies, procedures, and processes. All of our data security measures are certified to comply with the most rigorous industry standards.


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Security and compliance is of utmost importance to us and our clients.