Data Centre Services at the Exchange

The IT landscape as we know it is changing. and its moved to the cloud.


The traditional servers, switching, routing, storage and software are in the process of rapidly becoming outdated as hardware and software morph into the provisioning of software-defined services in the cloud. We use cloud technologies every day, and there's a good chance you've already used some form of cloud computing. If you have an e-mail account with a web-based email service such  Hotmail, Yahoo! Mail or Gmail, then you've had some experience with cloud computing. The combined software and storage for your account doesn't reside on your computer -- it's on the service's providers computer cloud. (or at an exchange such as CloudINX Exchange Platform)


The CloudINX services business model is built on the growing demand for IT-as-a-Service from small and medium enterprises (SME), coupled with the need for service providers to increase the value of their existing offerings and grow broadband revenue. We have agreements with some of the biggest Telcos in Africa. (If you’re a Telco, we have special packages which we can arrange for you. Speak to us and we’ll arrange a customised service to suit your individual needs.)

The CloudINX Exchange Platform was launched to enable a business throughout the continent to easily adopt cloud solutions with the provisioning and licenses to purchase and manage cloud-related services, through a connected brokerage marketplace. We offer the supporting services and cloud services for resale through the customers’ channels and end users as an enabler for businesses to get to market quickly and easily.

We are a dedicated, highly motivated team of IT engineers, project managers,  business analysts, developers with an in-depth understanding of the cloud – pipe networking industry. Within the organisation, key relationships already exist with global world-class vendors of services such as Microsoft, Aerohive, and more, and one of the first exchanges in the world to successfully integrate SoftLayer, an IBM Company, within a brokerage model.

The growth of the cloud over the last few years has been phenomenal and has seen an accompanying massive shift towards cloud technologies within the IT industry. Gartner predicts continued strong growth in public cloud services, with end-user spending on the public cloud at $180 billion by 2015. CloudINX gives businesses and users the ability to increase capacity or add capabilities to scale without investing in new infrastructure and connected data centre services, new personnel, or licensing new software. The results can have dramatic effects on business profitability. Instead of significant capital expenditure upfront, which can have a negative impact on cash flow, the business model shifts to a monthly OPEX expenditure model, Efficiencies are further improved through multiple-user provisioning, essentially provisioning out services and storage where they are needed most.

The Cloud Exchange is an online orchestration self-provisioning website platform with over 1000+ products and solutions from best of breed global vendors, and were always partnering with more providers to bring our clients the best in price and solutions that are simple to use and easy to connect to, ranging from ICT security, Cloud Infrastructure, Office productivity, hardware and software, Online DR, Backup and storage connected across global regions, IT communications solutions, speciality cloud products, and professional consulting and support services.  As a subsidiary of CloudINX, (CloudINX.net) - Africa's original cloud services brokerage platform offers a number of solutions to selling or consuming Cloud Services as quickly as possible. These include pure Cloud Services as well as value-added peripheral services such as consulting and support, and much much more.

We offer diverse cloud services from an impressive portfolio of world-class vendors, including SoftLayer, an IBM Company’s IaaS, PaaS, and DRaaS offerings; McAfee; EMC Mozy; and Microsoft. including Local Hosted MS Exchange; Local Hosted Lync; Local Backup as a Service; Local IaaS; Microsoft Dynamics Express; Google Apps; Kaspersky; Adobe; Symantec; Linxcom, Evault, VMware’s VCHS IaaS Solution, to name but a few, and an online learning portal for business to enrol their staff to embrace cloud solutions in the workplace to increase office productivity and many more new cloud software solutions added monthly.

We pass the discounts on to our prospective businesses and eliminate the costly and time-consuming process of negotiation, sign-up and integration of vendor services. This has a direct correlation on their cash flow and profitability – and we provide friendly, professional support to our customers throughout regular business hours. CloudINX.net constantly tracks global trends and has foreseen the expected impact of cloud technologies on the channel, as a result, End-users are beginning to expect and demand cloud services that easily provisional and accessible with the best pricing structure.

CloudINX wanted to find a way to enable its traditional and current resellers to resell cloud services to existing end-users as their demand for cloud consumption grew, in a simple way. They wanted to make it easy for resellers to get the World's best Cloud services and onsell them without the hassles associated with having to negotiate and organise their own set of services. without the intensive certifications needed and licencing and support agreements needed to sell cloud services.

CloudINX provides the perfect platform to reach a vast range of cloud users through its specialised service mechanism. No matter what cloud service you’d like to procure CloudINX has the reach and technology to enable your business objectives.
Through our cloud marketplaces, you’ll get a direct route to your favourite cloud service providers/ and vendors. A streamlined orchestrated platform allows users to access and provision cloud services according to their individual requirements. The core of the orchestration platform is a multi-tiered, multi-tenant cloud delivery and management platform that supports self-service cloud fulfilment, delegated administration, and channel enablement. This is applicable to both internal cloud services brokerages—for example, IT organisations aggregating public and private clouds including service providers, distributors, and any other type of customer-facing marketplace.

The solid architecture for the platform simplifies and automates the aggregation of diverse cloud services by unifying catalogue management, order management, stringent security and policy management, user and service administration, billing and settlement, usage reporting and auditing, and license management options and workflows across internally and externally hosted cloud services. The platform has also been globalised to support multiple languages, currencies, time zones and date formats across the continent. Services include Software-as-a-Service (SaaS), Platform-as-a-Service (PaaS), Infrastructure-as-a-Service (IaaS), and any other cloud-based or virtualised application. This provides the flexibility to create a variety of offerings to meet the highly variable needs of your employees and customers while increasing the productivity of your IT and back-office operations.

CloudINX.net has the full support of CloudINX (Pty) Ltd as well as enjoying the benefits of a strategic alliance with world-class vendors. So far, Africa's original cloud services brokerage that is having a real and sustained impact on the channel. And the way cloud solutions are consumed. CloudINX.net also provides additional custom consulting services for best solutions should it be needed. The Platform enables centralised visibility and control with respect to the complete lifecycle of the service within organisations. This includes catalogue-based ordering, provisioning, usage, and subscription management of services across the organisation. These lifecycle management functions may be controlled based on organisational grouping, e.g., line-of-business and department, or by functional roles. Our Consulting services also manage this change in business operations to a predominantly cloud-based environment.

The CloudINX platform represents the collective bargaining power of the entire Services Delivery Network ecosystem when negotiating discounts, terms, and operations integration with cloud providers. And given that the exchange platform encompasses dozens of top-tier carriers, several of the largest IT distributors, and many of the world’s biggest technology providers, we are able to negotiate very favourable terms on our customers’ behalf. For cloud providers with whom we’ve negotiated master distribution agreements, CloudINX will manage the month-end payment reconciliation for subscriptions that you sell through our marketplace. We also support hybrid relationships. such as Microsoft Office 365, CloudINX has a fully trained support team dedicated to ensuring that all your queries and issues will be answered promptly, efficiently and courteously. Please see our 'Contact Us' page for our contact details regarding this service. We host our platform in the Wolds best-conneeted data centres to leverage our managed services and allow our customers to Simply. Connect

Data centre services

Our flexible data centre solutions enable you to scale at your own pace, and our nationwide cloud network footprint. Through upstream partner networks, and many exchanges we connect networks, giving you hundreds of options for staying close to your customers and improving service delivery performance. Weather its caching big data, delivering HD, voice video and data or accessing private VPN global IP networks we’re always investing in new routes building new capabilities to ensure that we continue to provide your customers with best-in-class performance, availability and uptime.

All our centres utilize integrated security systems and 24/7/365 on-site, in-house security patrol Data Centre Operations and facility staff are available 24/7, aiding in maintaining our 100% uptime SLA. Power management and energy efficient control systems that monitor the temperature in all zones along with monitored CCTV of all areas and loading bays. We have a community of providers that specialize in data protection and cybersecurity to help protect your mission-critical data. Strategic advice on how to best handle your deployment, based on the success of hundreds of previous customer installations. Best practice and cabinetry layouts – optimising space and managing device installations. Management of all deployment timelines and implementation of previously agreed upon installation milestones. Each deployment within a purpose-built centre is coordinated by a Service Manager and project manager to ensure a seamless, professional installation experience for our customers. Outlining timelines, budgets and costs. Move-in assistance and remote hands.

All our data environments offer a Remote Hands service to our customers. This service resolves a multitude of emergency and routine technical tasks. We are able to reboot device power, verify power status or reconnect equipment. Simple tasks such as swapping of tapes, storage media or removable media can be easily accomplished by Remote Hands staff. Tasks such as receiving, racking and stacking and unpacking equipment, moving or discarding boxes or equipment, and basic cleaning of customer space can be done. Inventory auditing, labelling, unpacking and inventory of boxes and equipment can be performed by Remote Hands staff Once a rack is deployed we recognize that there is often a need for Internet service that comes with a data centre deployment, we work with multiple 1st tier upstream IP providers to create a highly-reliable capacity solution and broker the best deals on your behalf at the COIN. Flexible Capacity with Room to Grow.

We use redundant systems and the latest infrastructure technologies to deliver industry-leading reliability. Even the local geographic climates for our green data centre facilities are factored into to support and eco-friendly environment coastal data centres with the best practice of cooling systems with energy efficient outcomes. Cloud IP exchange service Simple, Efficient, Effective. Our Blended IP Service options include single connections for traditional connectivity or fully-redundant connections for mission-critical applications, a choice of providers competing for your business. We ensure the best rates for our clients as we have the relationships with the carriers. Our Blended IP Service was designed to make it easier for enterprises to manage their IT solutions through a single billing model Fixed monthly fees and guaranteed rates up to the committed information rates. Our managed services customers can provide on-boarding, orchestration, and e-management services to help you with nearly any requirement. From capacity to cloud application.

Whether serving as a primary provider for large-scale deployments or as a redundant storage site for disaster-recovery purposes we have secure, high-performance data centre solutions to address nearly any application requirement from desktop endpoint protection to full server back up and bare metal restoration and any covering any OS. With a 99999.9% uptime SLA guarantee, we are able to meet POPI /GDPR disaster-recovery, redundancy and business-continuity requirements for the most demanding customers. The SLA is backed by rooms of batteries and multiple generators in the data centres on which we operate